Continuous Improvement: DevOps and Mental Illness

A presentation at DevOpsDays Buffalo 2019 in September 2019 in Buffalo, NY, USA by Aaron Aldrich

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CONTINUOUS IMPROVEMENT DevOps & Mental Health 1 — @CrayZeigh | #DevOpsDays | @elastic

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Aaron Aldrich COMMUNITY @ ELASTIC ! # ” : aaron.aldrich@elastic.co : @CrayZeigh : noti.st/crayzeigh 2 — @CrayZeigh | #DevOpsDays | @elastic

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3 — @CrayZeigh | #DevOpsDays | @elastic

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NATIONAL SUICIDE PREVENTION MONTH 4 — @CrayZeigh | #DevOpsDays | @elastic

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HOTLINES ! : 800-273-8255 ! : CONNECT TO 741741 5 — @CrayZeigh | #DevOpsDays | @elastic

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DISCLAIMER I am not a medical professional and cannot diagnose or recommend treatment for any disease. These experiences are mine and represent my personal experience. This talk will mention depression, anxiety and ADHD. While it’s not intended to go very deep, please be responsible for your health. I am not offended if you need to leave at any time. 6 — @CrayZeigh | #DevOpsDays | @elastic

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ADHD 7 — @CrayZeigh | #DevOpsDays | @elastic

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DOPAMINE DEFICIENCY POOR WORKING MEMORY 8 — @CrayZeigh | #DevOpsDays | @elastic

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EXECUTIVE FUNCTION ▸ Wandering Attention ▸ Impulse Control ▸ Emotional Regulation ▸ Sense of Time ▸ Hyperfocus 9 — @CrayZeigh | #DevOpsDays | @elastic

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10 — @CrayZeigh | #DevOpsDays | @elastic

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11 — @CrayZeigh | #DevOpsDays | @elastic

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Wall of Awful ▸ Stare at it ▸ Go Around it ▸ Hulk Smash 12 — @CrayZeigh | #DevOpsDays | @elastic

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Wall of Awful ▸ Stare at it ▸ Go Around it ▸ Hulk Smash 13 — @CrayZeigh | #DevOpsDays | @elastic ⚠

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Wall of Awful ▸ FREEZE ▸ FLIGHT ▸ FIGHT 14 — @CrayZeigh | #DevOpsDays | @elastic

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Wall of Awful ▸ climb the wall ▸ build handholds 15 — @CrayZeigh | #DevOpsDays | @elastic

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16 — @CrayZeigh | #DevOpsDays | @elastic

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FAILURE 17 — @CrayZeigh | #DevOpsDays | @elastic

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DEPRESSION ANXIETY 18 — @CrayZeigh | #DevOpsDays | @elastic

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19 — @CrayZeigh | #DevOpsDays | @elastic

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PREVALENCE OF MENTAL ILLNESS 20 — @CrayZeigh | #DevOpsDays | @elastic

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21 — @CrayZeigh | #DevOpsDays | @elastic

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22 — @CrayZeigh | #DevOpsDays | @elastic

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OBSERVABILITY 23 — @CrayZeigh | #DevOpsDays | @elastic

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METRICS 24 — @CrayZeigh | #DevOpsDays | @elastic

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“SASHET” CHECK-INS 25 — @CrayZeigh | #DevOpsDays | @elastic

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ERROR BUDGETS 26 — @CrayZeigh | #DevOpsDays | @elastic

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blame-aware retro 27 — @CrayZeigh | #DevOpsDays | @elastic

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YOUR PERFORMANCE IS NOT YOUR VALUE 28 — @CrayZeigh | #DevOpsDays | @elastic

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MANAGE WIP 29 — @CrayZeigh | #DevOpsDays | @elastic

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RECAP ▸ We Are Complex Systems ▸ Get you some observability ▸ Error Budgets ▸ Give Grace ▸ Manage WIP 30 — @CrayZeigh | #DevOpsDays | @elastic

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CONTINUOUS IMPROVEMENT 31 — @CrayZeigh | #DevOpsDays | @elastic

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RESOURCES ▸ OSMI: osmihelp.org ▸ Mental Health First Aid: mhfa.org ▸ Emotional API (John Sawers): emotionalapi.com ▸ Let’s Keep Talking: Make it OK to share, here in an open space, elsewhere 32 — @CrayZeigh | #DevOpsDays | @elastic