Operating Human Systems: MTBF v. MTTR

A presentation at DevOpsDays New York City 2018 in in New York, NY, USA by Fen Aldrich

Applying lessons learned from operating computer systems to how complex human relationships interact. Specifically, it’s better to have conflict and resolve it than put it off as long as possible.

Video

Buzz and feedback

Here’s what was said about this presentation on social media.